Terms and Conditions

DRIVE ASSIST
TERMS AND CONDITIONS OF SERVICE
Last Updated: 03 March 2026
1. DEFINITIONS
“Agreement” means these Terms and Conditions together with any annexures, schedules, pricing
schedules, or service details published on the website.
“Client” means the individual or entity entering into this Agreement via online sign-up or booking.
“Commencement Date” means the date on which the Client completes and submits the online
sign-up form or makes a booking.
“Initial Term” means a fixed period of 12 (twelve) months from the Commencement Date, where
applicable to membership-based services.
“Service Areas” means areas within the Republic of South Africa where Drive Assist operates.
“Services” means the chauffeur service whereby a Drive Assist driver operates the Client’s vehicle
to transport the Client from a collection point to a designated destination.
2. APPOINTMENT
The Client appoints Drive Assist to provide the Services subject to these Terms. The vehicle
remains under the ownership, control, and insurable risk of the Client at all times.
3. TERM
This Agreement commences on the Commencement Date. Where applicable, the Initial Term is 12
months and thereafter continues month-to-month unless terminated on 1 calendar month written
notice.
4. SERVICES
Services are provided within Service Areas and subject to availability. The Client must ensure the
vehicle is roadworthy, insured, licensed, and adequately fuelled.
5. FEES AND PAYMENT
All fees are exclusive of VAT and payable in South African Rand without deduction or set-off.
Overdue amounts accrue interest at prime, calculated daily and compounded monthly. Failed debit
orders attract an administrative fee of R150 plus recovery costs.
6. INSURANCE AND RISK
The Client warrants adequate insurance coverage, including cover for drivers under 25 where
applicable. Drive Assist does not provide vehicle insurance and assumes no insurable risk.
7. INDEMNITY AND LIMITATION OF LIABILITY
To the fullest extent permitted by law, Drive Assist shall not be liable for vehicle damage, insurance
excess, third-party claims, loss of profits, indirect or consequential damages. Liability, if proven for
gross negligence, shall not exceed the service fee for the specific trip.
The Client indemnifies Drive Assist against all third-party claims arising from use of the vehicle.
8. FORCE MAJEURE
Drive Assist shall not be liable for failure to perform caused by circumstances beyond reasonable
control including load shedding, civil unrest, extreme weather, or government restrictions.
9. TERMINATION
Either party may terminate for material breach not remedied within 30 days. Drive Assist may
terminate on 30 days written notice.
10. DISPUTE RESOLUTION
Disputes shall be resolved by arbitration in South Africa under AFSA rules. The decision shall be
final and binding.
11. GENERAL
This Agreement constitutes the entire agreement between the parties and is governed by the laws
of the Republic of South Africa. If any provision is unenforceable, the remainder remains valid.
12. CHANGES TO TERMS
Drive Assist may amend these Terms on 30 days’ notice. Continued use of Services constitutes
acceptance.